Customer was originally sent two smaller clones because they were both about 6” tall.
He then complained that they were too small, so within the same couple hours a massive cut with a half dozen side branches were expedited and shipped.
Package arrived and heard not a word for almost 4 days. The picture of the exact clone was sent to him. He wasn’t happy with 2 6” clones so we sent a massive teen. Lack of communication, a third replacement sent in less than 2 hours time shipped expedited, no word, contacted the customer repeatedly and no reply.
We have instituted a policy that reviews are required now. Customer has zero reviews, 3 rooted clones were sent to make him happy…. Probably not a great idea to do business with this guy.